Shipping Policy
Disclaimer: Delivery times are estimated to be 5-7 days.
Delivery Terms and Conditions:
Delivery Service: All products will be delivered using standard courier services.
Best Efforts Basis: Deliveries are made on a best-efforts basis. While we strive to deliver on the estimated dates, we disclaim any responsibility for delays.
Cash on Delivery (COD):
- A nominal COD fee may apply and will be visible during checkout and in order-related emails.
- COD fees are non-refundable if an item is returned or if a cancellation request is made after the order has been shipped.
Liability:
- Trikuta Oils Jammu is not responsible for delays in delivery or any damage caused to products during transit due to mishandling by the logistics partner.
- No liability will be accepted for delays or damage due to factors beyond our control, such as weather, flight delays, political disruptions, or other unforeseen circumstances.
Delivery Time Estimates:
- An estimated delivery time will be shown on the order summary page.
- Upon placing an order, you will receive an email summarizing your order and providing the estimated delivery time.
Communication of Delays:
- If a delay is expected, we may notify you, but we are not liable for any delay in delivery, and no refunds will be issued for such delays.
Multiple Products in One Order:
- Products purchased in a single transaction may be delivered together, subject to availability.
- For delivery to different addresses, separate transactions with different delivery addresses are required.
Delivery Receipt:
- Delivery can be made to any person present at the provided shipping address.
Cancellation Policy:
- Orders can be canceled at any time, even if delivery exceeds the estimated time.
- For prepaid orders, refunds will be processed to the account or payment wallet used, following successful cancellation.
Delivery Coverage: All deliveries are pan-India only.